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Software details

AE Support Ticket

AE Support Ticket Module. Features: - Uses the Categoies you have set up for your site's FAQ. Note: If you don't use the Nuke FAQ module, then this probably wont work. - Members of your site can submit trouble tickets to the site, edit their tickets, and delete their tickets. Editing their Tickets will reopen them. - Super Admin can add other admins to access the Support Ticket Admin section. - Admin can submit tickets directly into the FAQ. - Members viewing their tickets will see if any Admins have replied and if the ticket is open.